RACC - Reial Automobil Club de Catalunya

Activity

RACC has more than a million members, 427 offices, around Spain. 1800 employees. The services and products provides are the FonoRacc channel, club website, 24 hours services available 365 days are, on call Medical Service, rescues with medical helicopters and ambulances, travel agency with call service, legal and computer assistance.

Commitment

New driver course following the guidelines of the project ADVANCED. Three courses in 2004, carried out in the RACC safety training centre.

Road safety course within the RACC licensee training schools network, about 200 actions addressed to 6.000 people.

In 2004 the RACC will carry out a Course addressed to 100 staff patrol and 500 contractor mechanics to improve road safety behaviour during road assistance services.

The RACC as a co-ordinator of emergency services will implement 2 courses to train 20 PSAPS operators. The aim of these courses is to improve operational procedures in the case of emergency services.

The RACC will reduce by 7% the air medical assistance arrival time in average, in order to diminish the death ratio in road accidents.